![]() Click the gear icon next to My Account.If you have a new keycode, you can activate it as follows: This solution addresses Webroot SecureAnywhere If this is a Webroot version then please follow below: Is this a Best buy subscription or a Webroot? If you have a Best Buy version and you have bought a new keycode you will have to uninstall BB because they have different installers. OpenText NetIQ Advanced Authentication Tips & Info 0.OpenText NetIQ Access Manager User Discussions 0.OpenText NetIQ Self Service Password Reset 0.OpenText NetIQ Advanced Authentication Discussions 0.OpenText NetIQ Access Manager Developer Discussions 0. ![]() NetIQ Access Manager Portfolio Tips & Info 0.Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 57.Webroot® Business Endpoint Protection 1137.Webroot Mobile Security for Android 941.Webroot® Consumer/Business - for Macs 371.Webroot® SecureAnywhere™ - Complete 3834.Webroot® SecureAnywhere™ - Internet Security Plus 2470.Webroot® SecureAnywhere™ - Antivirus 6984.This is a free service with a Webroot subscription. If you are using the Mobile App as part of the protection you received with WSA for your computer, the key code must not be expired, and if you have WSA Internet Security Plus or WSA Complete for your computer this key code should match what you are using on the computer application.Īlso you can always Submit A Trouble Ticket for assistance. Adjust your settings here, and while you are here check the key code listed. On the next screen, click the Access & Permissions tab at the top. If these permissions are not correct, click the little "person icon" at the far right end of the profile you need to edit. ![]() If you do not have a license for your computer, and are using only the standalone Android app, you will need just Mobile Security set to access. If you have WSA Complete for your computer, you will need Mobile Security, Back & Synch and Passwords all set to access. If you have WSA Internet Security Plus for your computer, you will need Mobile Security and Password access. Check to make sure that all permissions are set to Access. Locate the profile (Email address) you are wanting to use to log in. Once logged in, click your email address at the upper right corner and choose "Manage Users" from the dropdown. If you have not yet created your Account Console, you need to do this in order to log into the mobile apps correctly. There are several other common issues, and this KB Article may help as well. Please see if you can find a similar code and enter that when prompted. It's a 20 character set of numbers and letters (and dashes) similar to this example: May I ask what errors you are getting when trying to install your keycode and what Webroot version do you have? Is this a renewal or the first time you have installed Webroot?Īre you installing the correct Webroot version? Please look here ![]()
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